TRADE.COM has recently gone through a major expansion, not only geographically but also in terms of its product offering.
While it continues to operate under the CySEC regulation in Cyprus with multiple new office locations across Europe, it commenced its operations in the UK under the FCA regulation last October.
TRADE.COM’s transformation from being solely contracts for difference (CFDs) online trading provider, to a fully-fledged multi-asset brokerage house is of paramount importance in satisfying the needs of different investor profiles and risk appetites.
The new offering includes proprietary Thematic Portfolio products that enable investors to gain exposure in a range of market megatrends, initial public offering (IPO) private allocations, Direct Market Access and Asset Management Services (through the Group’s Portfolio Management subsidiary).
I had the opportunity to pitch some questions to the managing director of the UK.
Interview with Trade.com U.K. MD Christiana Vasiadou
What is new with the services?
TRADE.com is now operating under Livemarkets, an FCA licensed investment firm, offering Spread Betting to UK and Irish clients, a unique value trading experience and the competitive advantages of stringent FCA regulation standards and protection, access to some of the most attractive trading conditions, while enjoying tax free status on their capital gains from their spread betting activities.
Our UK Investors have access to TRADE.com’s unique portfolio, which covers an extensive category of FX, CFDs and Spread Bets in over 2000 instruments. Exclusive live trading seminars and education / trader training courses for the Firm’s exclusive clientele are available both online and in-house with local industry experts offering direct insights and support at the London office.
In this new era for TRADE.COM, our UK based clients can also enjoy a holistic approach to investing, through the new diversified range of investment choices catering for different risk profiles, market conditions and investment sizes.
Can UK clients trade real ETF’s, not just CFDs with Trade.com?
Yes, we help our clients trade in the global financial markets through product diversity:
- CFDs and Spread Betting allow you to identify opportunities in both rising and falling markets, among various asset classes, such as indices, forex, shares, commodities, bonds and ETFs.
- On the other side of the spectrum, you can use our DMA Trading service to buy and sell thousands of shares and ETFs around the globe, in a more traditional manner.
- What makes TRADE.COM unique from the competition?
Our philosophy lies on putting the greatest value in our people: from our Customer Support, who focus on delivering the highest high levels of service, to our dedicated Client Relationship Managers, blending into a high-powered team, constantly delivering a great trading experience for our clients who are always in the center of our operation and company culture.
What steps are being made to ensure the clients get the highest level of service?
Our focus is on service excellence through our dedicated client relationship management. Because we value the relationship with our clients first and foremost, we always make sure that our London-based dedicated, world-class client relationship management service is standing by to cater for the needs of our professional and retail clients. And that’s how we add value.
The CFD brokers get a lot of complaints about not being able to withdraw their capital, or trades being delayed. What makes TRADE.COM different?
We are a fully authorized financial services provider regulated by the FCA under strict rules governing client money and assets, so you know that you can depend on our credibility. Client money and assets are completely ring-fenced and protected at all times in segregated bank accounts under trustee arrangements at top-tier high-street banks such as Barclays and Santander UK, so you can immediately withdraw your capital at any time.
As an FCA regulated firm, we are also obliged to ensure that “best-execution” conditions are always in place. Under this obligation, we take adequate measures to execute our clients’ orders in the best possible manner in terms of price, costs, speed, likelihood of execution and settlement. In simple words, you enjoy the benefits of trading in thousands of instruments across the whole spectrum of asset classes and global markets with fast and reliable execution.
*Risk Warning: Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 73.84% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.