|Broker Reputation & Customer Satisfaction|
|Selection of Trading Instruments (Forex, Shares, Indices, Crypto)|
|Trading Platform (Web Trader & MetaTrader 4)|
|Direct Market Access Via ECN & STP|
|Regulation & Investor Protection|
|Spread & Leverage|
|Customer Service & Support|
Alvexo is one the highest rated and reputable CFD Forex brokers in the market. They have a good selection of tradeable instruments including Shares, Indices and a solid selection of Fx pairs. The STP, ECN systems and platform are designed for simplicity and ease of use to benefit their customers with the tight Spreads or per Lot charges in the ECN. This is why they are one of the best of only five of our recommended brokers. If you are looking for direct ECN market access with the MetaTrader suite with fantastic customer support, then you have found the right broker.
Alvexo has been around since 2015 which makes it one of the newer CFD Forex Brokers in the industry. This is reflected in the size of the number of instruments you can trade. However, they approach the customer in a very personalized and engaging way, unlike most brokers. Straight Through Processing (STP) and Electronic Communications Network (ECN) accounts also mean transparency for the client.
|Alvexo Review Summary||Pro’s||Con’s|
|Trust Pilot Rating (% Avg or Better) 98%||★ Retail & Pro Accounts + ECN & STP||✘ No ETF or Bond Trading|
|TrustPilot Stars ★★★★★||★ Choice of Spread or Commission||✘ Crypto Trading Coming Soon|
|FPA Rating ★★★||★ Direct Line To Account Exec|
|Open An Account||★ 1 to 1 Training Included|
|★ MT4 Platform Available|
|★ 1st Class Customer Service|
Broker Ratings & Reputation
Trusting the broker you are using is critical. You need to be sure that the broker is reputable, efficiently run and well regulated. To be able to assess the quality of a broker we have chosen to use two sources of ratings, because some brokers may be unfairly discriminated against on one rating website, and have great reviews on another website. We have chosen what we believe to be the best to sources for impartial customer ratings. Firstly we use Trustpilot, it is a well established independent website where customers can rate brokers. Secondly, we use ForexPeaceArmy (FPA) which is a very well run community-driven rating site focused on fairness. One of the issues with review sites is that sometimes unhappy customers form the majority of reviews as they are an outlet for complaints, the happy customers feel no need to review the service as they are content.
Alvexo scores extremely well on Trustpilot, with a 5 out of 5 stars rating and a 98% approval rating from 135 reviews. The approval rating is the total percent of reviews that are rated average, great or excellent. In fact, 82% of Alvexo customers rated the service as excellent, this is the very highest in the industry. Alternatively, on the FPA website, Alvexo scored 3.3 stars, which is a very high rating. Taking both into consideration we can assume Alvexo is a highly reputable broker with very happy customers.
Types Of Accounts Available At Alvexo
|Alvexo Account Type||Classic||Gold||ECN||Prime|
|Min First Deposit||$250||$5,000||$5,000||$10,000|
|Minimum Deal size||0.01 lot||0.05 lot||0.05 lot||0.25 lot|
|Spreads from||3.3 pips||2.2 pips||0.0 pips||1.8 pips|
|Leverage up-to (Retail Account)||30:1||30:1||30:1||30:1|
|Leverage up-to (Pro Account)||300:1||300:1||300:1||300:1|
|Stop out level (Retail Account)||50%||50%||50%||50%|
|Stop out level (Pro Account)||15%||15%||15%||15%|
|Free Trading Signals||✔||✔||✔||✔|
|Senior Account Executives Direct Line||✔||✔|
|Free Trading Signals – SMS||✔||✔||✔||✔|
|Economic Calendar – SMS||✔||✔|
|Technical Analysis Reports||✔|
Table 1: Service & Leverage Per Account – Alvexo
As you can see Alvexo are competitive across the board, the only decision you will need to make is the type of account you want. Firstly you need to decide if you are a professional trader with years of experience trading or in the financial industry if you qualify you will be allowed higher leverage, up to 300:1 and a lower stop out level at 15%. Proving you are a professional investor is a legal step all regulated brokers need to take. But beware, being classified as a professional means you will not be subject to the regulatory protections put in place by CySec for retail investors. For a Retail Trading Account, you are subject to greater controls on what you can trade and are restricted to lower leverage and stops for your own protection.
The key benefit that no other broker provides is the 1 to 1 support and the direct line to senior account executives. Many traders report being contacted by their account managers and assisted to learn the trading platform and helped to understand leverage, stops and account management. This is priceless!
The personal touch with 1 to 1 support & account managers is a really excellent service from Alvexo and is the key differentiator as to why they are held in such high regard by their clients.
Alvexo offers a good selection of 54 foreign exchange (Forex or Fx) Pairs for Trading. All the common pairs such as EUR/USD as EUR/GBP are covered, plus more exotic pairs such as NZD/JPN (New Zealand/Japan). Leverage is available up to 30:1 but of course, the leverage available to you depends, as with all brokers, on your account balance and experience. Leverage of 30:1 is for retail customers and if you qualify as a professional investor your maximum leverage can increase to 1:300.
Trading Crypto is hot right now, but Alvexo does not offer any Cryptocurrency pairs. Alvexo states it is “Coming Soon”.
Share & Indices Trading
With a portfolio of 400+ tradeable shares, Alvexo offers a reasonable selection of stocks to trade. You will have a selection of U.S. stocks and key stocks like BMW or Daimler from the DAX and other shares from the Euronext exchanges are covered.
In terms of Indices, all the major European and American Benchmarks are covered including the DAX, Nasdaq, Dow, CAC40, FTSE and the ASX, 9 in total. Alvexo does not offer Options trading via CFD’s.
For those interested in commodities, there are 7 to choose from, which is a little limiting if your focus is on commodity futures. The usual commodities like Oil, Coffee, Corn, Wheat, Copper, Sugar, and Gas are available.
Brokers Trading Platform
Alvexo aims to keep it simple and straight forward when it comes to choice of tools, you have the choice or Alvexo Web Trader or MetaTrader 4. Of course, whichever desktop software you choose, you will still be able to trade from your tablet and smartphone. The MetaTrader 4 App has a 4-star rating on the Play store and in the Apple store 4.5-stars, which means you will get a great mobile trading experience. Ultimately you know you will be getting a solid and seamless experience however and wherever you choose to trade.
Alvexo Web Trader
You can use the Alvexo Web Trader platform which is easy to use yet very powerful, this will give most retail investors what they need with a minimal investment in training. Simple “one click to trade” enables you to execute the trade quickly. You have all order types available, so there is no pairing back of functionality with the online tool. Naturally, you get streaming real-time quotes, but the best thing is that the orders are processed using Straight Through Processing (STP) which means the order goes straight to the top tier liquidity providers to optimize order (Bid/Spread) pricing and execution. Alvexo may act as a liquidity provider but they are not the only ones.
Alvexo MetaTrader 4
If you want to operate an ECN account with direct market access you can utilize the best, MetaTrader 4. MetaTrader 4 will open up a world of automated trading and real-time streaming of news and events, it may take some time to work on your learning curve but it will be well worth it. The ECN is worth its weight in gold because you trade directly in a pool with other traders without the middle man or Market Maker, this is how you get spreads close to 0.0, but instead, there is a transaction fee commission on the trade due to the costs of operating the ECN. The ECN is not operated by Alvexo, it is operated by MetaTrader.
There are no costs associated with using the platforms available.
Alvexo – Risk Management Video
Alvexo provides trading signals as part of the package whichever account type you open. They suggest that their signals are 88% accurate. They are compiled twice per day and are designed to give you an idea as to what is moving and experiencing volatility in the market. They also provide regular video updates.
Company Background & Regulators
Alvexo was established in 2015 and although it is one of the newest entrants to the industry, it has developed a large and loyal following through its fair market access and customer service. The holding company is VPR Safe Financial Group Limited a Cyprus Investment Firm (CIF) supervised and regulated by the Cyprus Securities and Exchange Commission (CySEC).
Account Funding & Investor Protection
Opening a demo account is free, but to start trading you will need a minimum balance of $250 for a Classic account all the way up to $10,000 for a Prime account. Minimum balances seem to be important to some people, but from my perspective, if you cannot afford $250, you probably should not be attempting to trade CFD’s.
Alvexo probably gets such positive ratings from their clients because of the hand-holding and personal help and guidance they receive at the beginning. Alvexo does not actually want their customers to lose money and provide helpful tips and training for a good start.
However, unlike a small handful of other brokers, they do not offer negative balance protection or guaranteed stops. This could be because of the nature of the service they offer. You cannot expect Alvexo to offer guaranteed stops when they are offering a Straight Through Processing (STP) service. This means they are not always acting at the market maker, which would allow them to offer negative balance protection and guaranteed stops, they are routing your trades through to a much more liquid market where it is not so protected. This has benefits to the trader because you are getting the absolute best bid and ask price spread, but the downside is that for complete beginners there is little protection.
Finally, as per regulatory requirements, Alvexo operates segregated accounts, meaning that your cash account is segregated from the accessible funds available to Alvexo, simply meaning, they cannot use your funds to trade their own account. Also, there is insolvency compensation of up to 20,000 EUR in accordance with CySec regulations.
Customer Support & Satisfaction
Customer support is, as mentioned previously, the best available and on a 24/7 basis, this is one of the few brokers that cover 24/7. There are regional telephone numbers direct to their offices and you also get a personal account manager with the higher tier accounts, much more you cannot ask for. You can also see from the TrustPilot Reviews and from their 5,000 twitter followers, there are few complaints about the service.
Review Summary Alvexo
Alvexo is one, if not the highest rated and reputable CFD Forex brokers in the market. A good reputation is important in this industry. They have a good selection of tradeable instruments including Shares, Indices and a solid selection of Fx pairs. The STP, ECN systems and platform are designed for simplicity and ease of use to benefit their customers with the tight Spreads or per lot charges in the ECN. This is why they are one of the best of only five of our recommended brokers. If you are looking for direct ECN market access with the MetaTrader suite with fantastic customer support, then you have found the right broker.
CFD Risk Notice ESMA & FCA Risk Warning - "CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Between 74% and 89% of retail investor accounts may lose money when trading CFDs with any provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Capital at risk"We thoroughly background check the brokers we recommend and only list reputable trustworthy companies. Read our tips to perform your own background checks, and test a broker after you sign up. You can perform your own check easilly. LiberatedStockTrader.com accepts no responsibility for your experience with any broker.
Alvexo Broker Service DataSheet
Frequently Asked Questions About CFD Brokers
How do I find a trustworthy CFD Broker?
There are thousands of brokers offering Contracts for Difference Brokerage Services. CFD’s differ from buying or selling regular stocks or foreign exchange because you do not actually own the underlying stock or currency. Instead, you own a contract for that instrument which should closely represent the underlying asset’s value. We recommend you check ratings on Trustpilot, it is a well established independent website where customers can rate brokers. Secondly, you can use ForexPeaceArmy (FPA) which is a very well run community-driven rating site focused on fairness.
Why are CFD’s not available in the USA?
CFD’s are not allowed in the U.S.A., Canada, and India, due to the fact they do not represent trading or exchange of the actual asset. They are forbidden under the Securities and Exchange Commission regulations. CFD trading is huge in Europe and Asia, where it is completely legal and regulated.
Why do people complain about not being able to get their funds back from CFD Brokers?
One of the issues with review sites is that sometimes unhappy customers form the majority of reviews as the websites are an outlet for complaints, the happy customers feel no need to review the service as they are content.
Due to money laundering legislation and anti-terrorism laws, all financial institutions are not allowed to return money to a bank account that did not send the money in the first place. This means you cannot fund your account from bank A and expect your funds to be returned to bank B. Many traders do not realize this, and when the brokers need to investigate the potentially fraudulent request, the delays make the customers angry, this is typically not the fault of the reputable broker. That is not to say all brokers are reputable.
What kinds of Fraud Activities are in the CFD Industry?
Many brokers act as market makers for their clients, meaning they provide the liquidity upon which you trade. An unscrupulous broker might manipulate the market prices to benefit themselves. Tactics like not executing trades, or executing trades at different prices to the ones on the quote screen for example. This is why reputation is everything in this industry.